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How can the design of health clinics inside jails and prisons improve people’s ability to give and receive healthcare? Can it change the fact that people behind bars lose two years of life expectancy for every one they spend there? Just Ask is a novel and simple approach that surfaces solutions from the patients and providers themselves.

Jessie Silver

Jessie Silver recently arrived to New York by way of Rwanda, where she spent the last 3 years leading the collaborative design and implementation of a new medical record system for the country’s primary referral hospital. She holds a BS in Nursing from Johns Hopkins University, and a BA in Human Biology from the University of Virginia. Having previously worked in clinical healthcare, education, and adventure facilitation, she enjoys problem-solving at the intersection of these fields and bringing curiosity, empathy, and creative agency to (global) health systems strengthening initiatives.

Sofia Granefelt Lauren

Sofia Granefelt Lauren is a Service Designer from Sweden, with a Bachelors in Design for Sustainable Development from Linnaeus University. She brings to DSI her experience working with service development, design strategy, and helping organizations in the public and private sector to become more customer centered.

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